Introduction

At Mileo Construction, your privacy matters. This Privacy Policy explains how we ("we", "us", "our") collect, use, and safeguard your personal information when you visit our website, engage with our services, or inquire about a project. We are committed to maintaining your trust and transparency in how we handle your data and are bound by the Australian Privacy Principles (APPs).

Information We Collect

Personal Information

When you fill out an inquiry form, schedule a consultation, or communicate with us, we may collect the following personal details:

  • Full name

  • Email address

  • Phone number (e.g., 0400 000 000)

  • Property or site address

  • Project interests or details


Non-Personal Information

When you browse our website, we may automatically collect data such as:

  • IP address

  • Browser type

  • Device information

  • Time spent on pages

  • Cookies and analytics data

How We Use Your Information

We collect and use your information to:

  • Respond to your enquiries or service requests

  • Provide updates on your project

  • Prepare quotes, estimates, and contracts

  • Personalize your browsing experience

  • Send newsletters or marketing content (with your consent)

  • Maintain site performance and improve user experience

  • Fulfill legal and compliance obligations (e.g., building permits, insurance, and licensing requirements like our CDB-U 72579)

Sharing Your Information

We do not sell or rent your personal information. However, we may share it in the following limited instances:

  • With third-party service providers (e.g., CRM platforms, website analytics)

  • With trusted subcontractors, suppliers, and consultants as necessary to deliver your project.

  • With legal or regulatory authorities when required by law

  • With affiliated business partners, but only with your consent

All third parties are contractually bound to protect your information.

Cookies & Tracking

Mileo Construction uses cookies to enhance site functionality and provide insights through analytics tools like Google Analytics. These cookies help us understand user behavior and improve the overall user experience.

You can manage your cookie preferences through your browser settings.

Data Security

We implement appropriate security measures to protect your data against un-authorized access, disclosure, or misuse. While no method of online transmission is 100% secure, we maintain strict internal protocols and use technology like SSL to minimize risks.

Third-Party Links

Our site may feature links to external websites (e.g., architects, suppliers, Master Builders). Mileo Construction is not responsible for the content or privacy practices of these third-party sites. We recommend reviewing their privacy policies.

Your Privacy Rights

You have the right to:

  • Request access to your personal data

  • Correct or update inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing communications

To exercise these rights, contact us using the details below. We will respond within a reasonable timeframe, in compliance with Australian privacy laws.

Children’s Privacy

Mileo Construction does not knowingly collect or solicit personal data from individuals under the age of 18. If we learn that we have unintentionally collected such information, we will delete it promptly.

Changes to This Privacy Policy

We may revise this policy to reflect changes in legal or business requirements. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review the policy periodically.

Contact Us

For any questions, concerns, or data-related requests, please reach out to:

Email: stuart@mileoconstruction.com.au

Phone: 0406 203 418